Success & Support

Domain expertise and dedicated support, built in from day one.

Clinical specialists, AI engineers, and scientists work alongside your team from day one, backed by experience across a global network of leading academic medical centers and health systems.
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Precision medicine deserves more than a help desk.

InsightRX keeps PharmD specialists and pharmacometricians on staff and aligned to your program, so your needs are met with expertise and accountability from the start. Most software vendors hand off the work at go-live. InsightRX stays.

From everyday pressures to proving value, from P&T reviews to MUE cycles, the clinical team behind your program understands how healthcare actually works and what success looks like for your institution specifically.

The biggest strengths of InsightRX are accessibility and communication. I have never had an issue with getting ahold of someone for help or with bringing up concerns. The vendor is very user-friendly across the board, operationally and clinically.

- Pharmacy Analyst/Coordinator

KLAS Spotlight Report

The Partnership

Our team, invested in your team's success.

Our clinicians and pharmacometricians are there every step of the way to help you achieve your goals.

Before your first patient

Your program is built before it launches

Before anything goes live, PharmD specialists are working directly with your team. Protocol development, EHR integration, and training are built around your patient population, your workflows, and your institution's priorities, so you arrive at go-live prepared rather than still figuring it out.

Protocol development tailored to your institution and patient population
EHR integration planning so your workflow is ready from day one
Clinician-led training from specialists who understand your institutional priorities

Your success becomes the standard we hold ourselves to

From go-live forward, you have PharmD specialists available around the clock, backed by experience across a global network of leading academic medical centers and health systems. Whether it is a complex dosing scenario, a P&T review, or an MUE, there is someone who understands the science and the institutional realities behind every decision.

Clinical consults from PharmD specialists, available 24/7
Regular program performance reviews and ongoing optimization guidance
Support backed by experience across leading academic medical centers globally

A relationship that grows with your program

Years in, your dedicated clinical and pharmacometrics team knows your program as well as you do. They connect you with a global community of health systems and academic medical centers, surface performance opportunities you might not see from within your own program, and help you pursue goals that extend beyond your facility, from improved outcomes to joint publications advancing precision dosing globally.

Connections to a global community of academic medical centers and health systems
Collaborative research and joint publication opportunities
Ongoing optimization as your program, models, and protocols evolve

Case Study:

Covenant HealthCare modernized vancomycin dosing system-wide with InsightRX's Bayesian MIPD tools, helping their team achieve better target attainment, reduce toxicity, and streamline pharmacy workflows.
2.5x Increase in vancomycin target attainment
Read the case study

The system dropped our rate of kidney injury for patients on certain antibiotics. Our estimate is that the system ultimately saves us hundreds of thousands of dollars a year, and that may change more as we use it more.

- Pharmacy Manager

KLAS Spotlight Report

Maximize therapeutic success with precision medicine.

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